These General Conditions of Sale apply to registration and orders made on www.mazgalerie.fr
Information about the operation of the websites
The website www.mazgalerie.fr is published and operated by the company K.Olin tribu, a public limited company under French law with a capital of EUR 5,000, whose head office is located at Le Rateau, 87130 MASLEON, France, registered in the Register of Limoges Trade and Companies under number SIRET 522 548 858 00037.
Directors of Publication / Legal Representatives: Mr Matthieu Dutheil
VAT number: FR01522548858
The website www.mazgalerie.fr is hosted by:
MonArobase, The Vincendière, 28330 Les Etilleux
Such. : 09 72 21 22 90.
Customer Service Contact
Phone: +33 (0) 6 84 99 53 08
Monday to Friday, 9:30 to 18:00
In our relations with our customers, we always seek adapted and flexible solutions, even when it comes to legal issues. In case of difficulty, please contact our customer service. If an amicable solution could not be found, you would of course keep all of your rights. You will find below all the contractual terms and conditions and our general conditions of sale. If you wish to save or print this document or the data of your order, please refer to article 1.5 of these General Conditions of Sale.
1 MAIN PROVISIONS
1.1 These general conditions of sale, in their version in force at the time of the order (hereinafter GTC), apply to all orders placed by any person (hereinafter "you") on the site www.mazgalerie .fr (the "Site") from K.OLin tribu (hereinafter "we"). The validation of your order implies your acceptance of the current GTC.
All our deliveries, services and offers are exclusively governed by these Terms and Conditions, unless expressly agreed otherwise in writing. We oppose any general or special conditions that are contrary or derogatory to these conditions.
1.2 A consumer means, within the meaning of these GSC, any natural person who acts for purposes that do not fall within the scope of his commercial, industrial, artisanal or liberal activity.
1.3 The term "working day" as used in these T & Cs refers to all days of the week with the exception of Saturdays, Sundays and public holidays.
1.4 In accordance with the provisions of the Civil Code on the conclusion of contracts online, the contract will be concluded when you click on the button "Buy now", after viewing the detail of it, and in particular its total price, and have had the possibility of correcting any errors.
1.5 You can print or save this document using the function of your Internet browser (usually "File" and then "Save As"). You can also download and archive this document in PDF format by clicking here. The Adobe Reader software (available free of charge at www.adobe.com) or another program compatible with the PDF format is required for reading the PDF file.
2 REGISTRATION CONDITIONS
2.1 You can create a customer account to place an order on the Site. In this case, when you register, you agree to provide accurate and complete information. The username and password for accessing the Site are confidential and must not be disclosed to third parties. After clicking on the "register for free" button, you will receive a confirmation of your registration by e-mail.
2.2 You can also order as a guest. In this case, you must provide each order including information about your identity and your contact information.
2.3 You agree to refrain from disrupting the www.mazgalerie.fr website and from any use, beyond a simple online consultation, of the data contained on this site. Any unlawful manipulation to obtain improper payments or other advantages to our detriment or to that of other members of the MAZ Galerie website entails in particular the loss of the right of access to your account.
2.4 Each customer can only open one customer account. We reserve the right to cancel all multiple registrations without prior notice and to serve the affected customers, terminate their registration, or delete or modify without notice any data that contravenes the provisions of Articles 2.1 to 2.5.
2.5 Registration on our site is free and does not incur any obligation to purchase. You can cancel your account at any time. It is possible to delete your account by sending an e-mail with your request to the address firstname.lastname@example.org.
3 ORDERING TERMS
3.1 The main characteristics of the products and / or the service are indicated on the page of the article concerned as well as in the additional information mentioned on this same page.
3.2 You can place the selected item (s) in the basket. You can change the contents of your cart at any time. Once your selection is complete, you fill out an order form with your details, the method of payment and the delivery method chosen. To complete your order you must click on the button "Confirm my order", you will then be redirected to a page summarizing the conditions of your order. To finish your order you must click on the button "Pay my order", your order becomes firm and final. Any order implies your acceptance of the prices and descriptions of the products you have placed in the basket.
3.3 We will acknowledge receipt of your order by a written order confirmation via e-mail.
3.4 The ordering process as well as the transmission of all information relating to your orders is done electronically and by email. You must therefore ensure that the email address you indicated when placing your order or creating your customer account is correct. We also invite you to check that the communications we send you are not blocked by your spam filter.
3.5 The data of your order is stored in our system. We offer each customer access to his account, protected by a password (click on "my account"). Once your customer account created, you can learn about orders placed, in progress or recently shipped and manage and save information about you (delivery address, billing address ...) and subscribe to our newsletter or you unsubscribe. You agree to keep the access data to your customer account confidential and in particular not to disclose it to third parties.
3.6 You can also order as a guest. In this case, you must provide each order including information about your identity and your contact information.
3.7 We reserve the right to adapt or modify these Terms and Conditions at any time without notice. In this case, the adaptations or modifications will be applicable to all orders intervening as from the publication of the modified GSC on the site on which you will make your purchase.
3.8 On the website www.mazgalerie.fr the contracts are exclusively concluded in French. Minors can order only with the authorization of their legal representatives.
3.9 Product offers are valid as long as they are visible on the website www.mazgalerie.fr. In the event of cancellation of the order, the sums which you will already have paid (except the expenses of delivery if the order is left of us) will be refunded within thirty (30) days following the cancellation of the order .
4 PRICES AND METHODS OF PAYMENT
4.1 The prices indicated on the Site as well as the expenses of sending constitute the total price. They contain all the components of the price, including all taxes due.
4.2 Shipping costs are not included in the purchase price. You can read the shipping costs by going to the page of our Website relating to the delivery terms. The shipping costs are also mentioned on the page of the article in question and before final validation of your order. The shipping costs are your responsibility except in cases where the delivery is free (see article 4 below).
4.3 Unless expressly agreed otherwise in writing, the price is payable in cash, in full on the day the order is placed. The seller is not required to proceed with the delivery of the products ordered by you if the price has not been previously paid in full. Unless otherwise stated, the seller does not grant any discount.
4.4 We reserve the right to change prices at any time, but the products will in any case be billed based on the rates in effect at the time of placing the order. The price indicated in our confirmation of the order is the final price expressed in Euros, all taxes included at the legal rate in force. It includes delivery costs.
4.5 The means of payment at your disposal, are indicated on a page of our Site or on the page of the article in question before the order.
For deliveries in France, we provide you with the following payment methods:
- Payment by credit card
- Payment by PayPal
4.6. If an expired payment does not occur within three (3) weeks after sending the order confirmation despite one or more e-mail reminders (the first of which is usually sent six days after the order), we are the right to declare the unilateral resolution of the contract ipso jure and to cancel the order accordingly. In the event of termination of the contract, we are no longer obliged to deliver the goods ordered; no rights will arise from the contract for either party. This means that the items ordered will be reserved for a maximum of seventeen (17) days from the order.
In case of payment by bank transfer, the order will only be processed after receipt of the payment due.
Note regarding payment by bank transfer: In accordance with the SEPA European standards, transfers between countries in the European Economic Area are free of charge.
Payment in installments with Alma.
If you pay for your order in several installments, you agree to Alma's general terms and conditions. as well as Alma's special conditions for Mazgalerie customers.
5 DELIVERY CONDITIONS
5.1 Delivery conditions
5.1.1 The delivery terms, the delivery date and any delivery restrictions are available on a page of our Site or on the page of the article in question prior to the order.
5.1.2 The Seller delivers in France (except Corsica) and in Belgium. It will soon open sales for Europe and the World.
5.1.3 The ordered products will be sent to the address you indicated during the ordering process. We are not responsible for delivery delays caused by the indication of an incorrect or incomplete address by you.
5.1.4 When the seller is prevented from executing the contract by force majeure or a fortuitous event as defined by French case law or by a foreign cause, including a fault attributable to you, the delivery time is extended as a function of the duration of the impediment. We will inform you by e-mail of the occurrence and the end of such impediments. If the impediment lasts more than nine (9) weeks, each party will be entitled to terminate the contract as of right, without you being able to claim compensation.
5.1.5 If you are a consumer, the transfer of risk occurs at the time of delivery of the products to the delivery address you provided or at the time of withdrawal of the package from the carrier. If you are a professional, the transfer of risk occurs at the time of shipment of the goods by us.
5.2 Shipping costs (VAT included)
5.2.1 Shipping costs are free for the purchase of any parts for delivery to France (except Corsica, DOM TOM) and Belgium.
5.3 Delivery times
5.3.1 The delivery time varies depending on the production time of the item ordered. A large majority of products are created on demand, so we recommend that you check the shipping information available on the product page of each item.
We undertake to deliver the goods ordered on the website https://www.mazgalerie.fr within the period, expressed in working days, which will be displayed in the summary of your order and in the confirmation e-mail of the command. The delivery time runs from the receipt of your payment. In case of payment by bank transfer, the delivery period begins to run from the day of receipt of the payment due. In case of exceeding the delivery deadline, not justified by force majeure, you may according to Article L 138-2 of the Consumer Code resolve the contract by registered letter with acknowledgment of receipt or by a writing on another durable medium, if, after having enjoined us, under the same conditions, to make the delivery within a reasonable additional time, we did not execute within this period. In addition, you can get a refund of the sums already paid.
Please note that no items will be delivered on Sundays and holidays.
5.3.2 If you ordered items with different delivery times, some of the items may be delivered separately. Upon receipt of your order, it is possible that it is incomplete until the rest of the delivery.
6 RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L. 121-21 of the Consumer Code, you have as a consumer a period of 30 days to exercise your right of withdrawal without giving any reason. You can exercise your right of withdrawal from the day of receipt of the property. The withdrawal period expires thirty days after the day when you, or a third party other than the carrier and designated by you, physically takes possession of the last good. In the case of an order for several products delivered separately, the withdrawal period runs from the receipt of the last product.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by post, fax or e-mail) by post to the address MAZ Galerie by K.Olin tribe, The Rateau, 87130 MASLEON, FRANCE. by phone at +33 (0) 684995308 or by e-mail at email@example.com.
For the withdrawal period to be respected, it is sufficient that you transmit your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
6.2 Effects of the retraction
If you withdraw from this contract, we will refund all payments received from you except delivery charges, without undue delay and, in any event, no later than fourteen days from the day we are informed. your decision to withdraw from this contract. We will refund using the same means of payment as you used for the original transaction, unless you expressly agree otherwise; in any case, this refund will not cause any costs for you.
You must return or return the property, to "MAZ Galerie by K.Olin tribe, Le Rateau, 87130 MASLEON, FRANCE" without undue delay and, in any event, no later than fourteen days after you have communicated to us your decision of withdrawal from this contract. This period is considered respected if you return the good before the expiration of the period of fourteen days. We do not support the costs of returning the property. Your liability is only incurred with respect to the depreciation of the good resulting from manipulations other than those necessary to establish the nature, the characteristics and the good functioning of this good.
For pre-order items, any cancellation before delivery, we keep a percentage.
6.3 Exceptions to the right of withdrawal
In accordance with the provisions of Article L. 121-21-8 of the Consumer Code, we inform you that the right of withdrawal can not be exercised for orders for the supply of goods made to your specifications or clearly personalized.
7 REDUCTION COUPONS, GIFT CARDS AND PROMOTIONAL CAMPAIGNS
7.1 Terms of Service for Discount Coupons
The stipulations of this article apply only to discount coupons distributed free of charge. Gift cards are subject to the provisions of article 7.2 of these Terms and Conditions.
7.1.1 MAZgalerie.fr may distribute coupons entitling to a reduction in the price of a purchase, either in absolute value or in percentage. Discount coupons can be used on all products present on the shop, with the exception of the campaign accompanying the coupon or the coupon itself. Each discount coupon specifies the minimum purchase amount, the online store in which the coupon can be used and the expiry date of the coupon. Certain products and categories may be excluded from the benefit of coupons. In the case of a reduction in absolute value, the total price of the order must reach at least the value offered by the coupon, unless otherwise indicated at the time of delivery of the discount coupon. Discount coupons are provided in the form of single-use code. Unless otherwise stated, the code expires once used.
7.1.2 The property represented by the coupon is not interest-bearing, can not be refunded and is not transferable to third parties. If MAZgalerie.fr becomes aware of a discount coupon transfer to a third party, MAZgalerie.fr reserves the right to declare the coupon in question invalid.
7.1.3 It is not possible to use multiple discount coupons for a single order.
7.1.4 The difference between the amount of the discount coupon and the value of your order can be settled by any means of payment offered on the site.
7.1.5 In case of total or partial return of the goods, the fraction of the price paid per coupon of reduction is not refunded.
7.1.6 If you used a discount coupon when you purchased, we reserve the right to charge you the original price of the merchandise if, due to a withdrawal, the total amount of the order was less than the value of the corresponding discount coupon.
7.1.7 If the conditions of use of the discount coupon stipulate that only new users can not benefit from the discount, the coupon will only be valid if the user opens a customer account for the first time at MAZgalerie.fr.
7.1.3 The codes are not valid on the last releases.
7.2 Terms of Service for Gift Certificates
The provisions of this section apply only to gift cards purchased from us. Discount coupons are subject to the provisions of article 7.1 of these GTCS.
7.2.1 Gift cards can only be used for purchases on the website www.MAZgalerie.fr.
7.2.2 Gift cards can not be used for the purchase of other gift cards.
7.2.3 The credit card gift is not interest bearing and can not be refunded.
7.2.4 The purchase of a gift voucher can only be canceled if it has not been used yet. A gift voucher is considered to have been used when it was cashed, either on the occasion of an order, or to bring its value to the credit of a customer account.
7.2.5 You can adjust the difference between the amount of the gift certificate and the value of your order by any means of payment offered on the site.
7.2.6 It is not possible to use multiple gift cards per order. It is also not possible to combine a gift card with a discount coupon per order.
7.2.7 You may only use your gift card once. If the total amount on your gift card is not spent in one order, you must send an email to contact@aMAZgalerie.fr and the customer service will send you a new gift card of the remaining amount.
7.2.8 MAZgalerie.fr incurs no responsibility in case of loss, theft or illegibility of gift vouchers, or in case of errors in the email address of the recipient of the gift card.
7.2.9 Gift cards are transferable. It is forbidden to duplicate, edit or manipulate gift cards.
7.2.10 In the event of fraud, attempted deception or suspicion of unlawful activity in connection with an order paid by gift card, we reserve the right to close the corresponding customer accounts and / or to request payment by a different payment method. In this case, the customer concerned can not claim the release of his account, nor the refund of the credit of the gift voucher (s) concerned.
7.3 Promotional campaigns
The following conditions apply to any competition, contest or campaign (hereinafter referred to as "Promotional Campaign") organized by MAZgalerie.fr
7.3.1 The winners or beneficiaries are selected from all the persons having participated in the promotional campaign and having fulfilled all the conditions stipulated by MAZgalerie.fr The winners or beneficiaries are informed by ArtAndTOys.com via the address e-mail communicated during the registration. If the email contains a stipulation that the winner or beneficiary is required to contact MAZgalerie.fr within a certain period of time in order to accept the prize, the right to the prize will expire once this period of time has passed if the winner or beneficiary has failed to establish this contact.
7.3.2 Prizes or awards offered during a promotional campaign may not be exchanged or refunded.
7.3.3 The participants in a promotional campaign agree that, in the case of a victory, their name may be mentioned on the MAZgalerie.fr website as well as on other MAZgalerie.fr services as well as in press releases during a reasonable delay.
7.3.4 AMAZgalerie.fr reserves the right to exclude participants from a promotional campaign if they have manipulated the competition or the promotional mechanisms by using unfair means or in violation of these Terms and Conditions. At its own discretion, MAZgalerie.fr may close the customer account of the authors of the manipulation.
7.3.5 MAZgalerie.fr reserves the right to cancel a promotional campaign for legitimate reason and with reasonable notice or to extend its duration.
8 LEGAL GUARANTEE
8.1. In accordance with the applicable regulations, we are liable for any lack of conformity under the conditions of Article L. 211-4 of the Consumer Code and hidden defects under the conditions provided for in Articles 1641 and following of the French Civil Code for products ordered. on the site.
You benefit from a period of two years from the delivery of the product to act as a legal guarantee of conformity. When implementing the legal guarantee of conformity you can choose between the repair or replacement of the product, subject to the cost conditions provided by Article L.211-9 of the Consumer Code. In accordance with this article, we may refuse to grant your choice if this choice results in a cost that is manifestly disproportionate to the other choice given the value of the product or the extent of the defect.
You are also exempt from reporting evidence of a lack of conformity within the first six months after delivery. This period is extended to 24 months from March 18, 2016.
The legal guarantee of conformity applies regardless of any commercial guarantee.
You can also decide to implement the guarantee against hidden defects within the meaning of Article 1641 of the Civil Code. In this case, you can choose between the resolution of the sale or a reduction of the price in accordance with the provisions of article 1644 of the Civil Code.
We thank you to check immediately if the products are complete or reveal any obvious defects or damage that may be due to transport or delivery. In case of damage, we invite you to notify us of any complaint as soon as possible. The lack of information has no effect on your legal rights in terms of warranty and / or withdrawal.
8.2. The satisfaction of our customers is important to us. You can contact us at any time with the contact details of the customer services listed above. We will review your request as soon as possible and contact you after receipt of the documents and / or your request or complaint. Claims processing may take a long time as it often involves the need to contact our production and / or delivery partners. You can facilitate the processing of your complaint by describing the problem as accurately as possible, and by sending us a copy of the invoice or by giving us the references of the order (the order number, customer reference, etc.). In case of no response from us within five (5) working days, we invite you to contact us again. Indeed, it can happen that some e-mails are blocked by the anti-spam filter of our computer system.
We can not guarantee that data communication over the Internet is error-free and / or available at all times. We do not offer any guarantee of permanent and uninterrupted availability of the Site.
10 LANGUAGE OF THE CONTRACT, CONSERVATION OF CONTRACTS
10.1 On the Site, the contracts are exclusively concluded in French.
10.2 You have the opportunity to consult these Terms and Conditions at any time on the Site. You can print or save this document. You can also archive the contractual conditions of your order by downloading the GTCS and registering either the summary of your order using your browser or the order confirmation e-mail that is automatically sent to you after your order. purchase to the e-mail address that you have indicated.
10.3 This order confirmation contains the references of your order as well as a copy of the Terms and Conditions applicable to the order. The order confirmation can be saved or printed using the corresponding function of your e-mail.
11 APPLICABLE LAW / COMPETENT JURISDICTION
12.1 These Terms are governed by French law. Any dispute relating to these Terms will be submitted to the competent French courts.
12.2 In contractual relations with our professional clients, the courts within the jurisdiction of our head office (Limoges, France) are exclusively competent. However, we reserve the right to assign the professional client to the courts of its seat.
12 INTELLECTUAL PROPERTY
13.1 The website www.MAZgalerie.fr is a work of the mind protected by law. Their contents, including texts, illustrations, photographs, presentations and databases are strictly reserved under copyright and industrial property rights.